Terms of Service

Welcome to AroAI ("Company", "we", "our", "us").

These Terms of Service ("Terms") govern your use of aroai.com, the Aroai MCP service at https://mcp.aroai.com/v1, and the workspace portal at https://app.aroai.com (together, the "Service") operated by AroAI.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

By using the Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. You may opt out of any or all communications by following an unsubscribe link or instructions in an email, or by contacting us.

The Service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of AroAI and its licensors. The Service is protected by copyright, trademark and other laws of New Zealand, Australia and foreign countries. Trademarks and trade dress may not be used with a product or service without prior written consent.

The existing Terms state that intellectual property in the AI tools, algorithms, software, methodology and AI-generated outputs is owned by AroAI. They also state that users may use AI Content for internal business purposes once services are engaged, without acquiring ownership of the AI Content or underlying technology.

You retain rights to data and content you provide for processing or analysis. By submitting data, you grant a non-exclusive, worldwide, royalty-free licence to use, copy, process, adapt and modify it solely to provide and improve services to you.

You represent and warrant that you own or have the necessary rights to content submitted to the Service and that it does not violate third-party rights.

You agree not to use the Service in a way that violates applicable national or international law; to send unsolicited advertising or spam; to impersonate the Company, an employee, user or other person; to restrict or inhibit others' use; to gain unauthorised access to or disrupt the Service or connected systems; to conduct a denial-of-service attack; or to use the AI tools to develop competing products or services.

We strive to provide a high-quality Service but do not guarantee availability at all times. The Service may be interrupted for maintenance, updates or system failures.

For paid subscriptions, the existing Terms state that commercially reasonable efforts will be used to make the Service available according to a service-level agreement that may be provided separately.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

No warranty is made that the Service will meet specific requirements; be uninterrupted, timely, secure or error-free; or produce accurate or reliable results. Use of the Service, its content and any services or items obtained through it is at your own risk.

To the maximum extent permitted by law, the Company, its directors, employees, partners, agents, suppliers and affiliates are not liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data, use, goodwill or other intangible losses, arising from access to or inability to use the Service; third-party conduct or content; content obtained from the Service; or unauthorised access, use or alteration of transmissions or content.

The existing Terms state that total liability for claims under or in connection with these Terms or the Service will not exceed the amount paid, if any, for access during the twelve months before the event giving rise to liability.

You agree to defend, indemnify and hold harmless the Company, its directors, employees, partners, agents, suppliers and affiliates from claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) resulting from violation of these Terms or use of the Service, including submissions or use of Service content, services and products other than as expressly authorised in these Terms.

These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to conflict-of-law provisions.

Failure to enforce a right or provision is not a waiver. If a court holds a provision invalid or unenforceable, the remaining provisions remain in effect.

Disputes under or in connection with these Terms are submitted to mediation under the Mediation Rules of the Arbitrators' and Mediators' Institute of New Zealand Inc. (AMINZ). If not resolved by mediation within 30 days of a mediator's appointment, the dispute is referred to arbitration under the AMINZ Arbitration Rules.

The place of mediation and arbitration is Auckland, New Zealand. The language of arbitration is English.

We may terminate or suspend access to the Service immediately, without prior notice or liability, for any reason, including breach of the Terms.

Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before new Terms take effect. What constitutes a material change is determined at our sole discretion.

By continuing to access or use the Service after revisions take effect, you agree to the revised Terms. If you do not agree, stop using the Service.

If you have questions about these Terms, contact contact@aroai.com. Postal address: AroAI, 128 Clark Road, Auckland 0618, New Zealand.